Discussion de forum
rpridham
10-12-2025Chevalier
Issue with HELIX Recording Playback
With Helix, do all recorded programs start from the beginning when you play them again? I could swear that if you played a recorded show and paused it after X minutes, changed the channel and then ca...
Melissa183Kauf
12-12-2025Initiate
Hello!
Helix recordings used to resume from where you paused, but after a recent firmware/software update they now restart from the beginning. This change isn’t user error—it’s tied to how playback state is handled, and only Videotron can restore the old resume feature in a future update.