Discussion de forum
deyraud
12-31-2019Disciple
VoLTE and Wi-Fi Calling on BYOD accounts
So, I have a 1st gen Pixel. It clearly supports Wi-Fi Calling and VoLTE features. Can someone please supply me with a very technical reason why this device isn't supported for these features, in the...
- Anonyme01-07-2020
That’s correct because the Pixel is not on the list of supported device.
That said, check your plan details in Customer Center portal... if you see VoLTE there there’s nothing else to do... everything is in place as long as your device is supported by videotron.
Anonyme
01-07-2020That’s correct because the Pixel is not on the list of supported device.
That said, check your plan details in Customer Center portal... if you see VoLTE there there’s nothing else to do... everything is in place as long as your device is supported by videotron.
gmd
01-15-2020Chevalier
BYOD doesn't work because they don't want it to work. Other providers are now allowing this through the IMS registration.
With Vidéotron (and Rogers), you can get into areas where there is only LTE. Happened to me recently. Although SMS and data we're fine, I couldn't make any calls. Had I been on Rogers, I would have likely been able to.
With Vidéotron (and Rogers), you can get into areas where there is only LTE. Happened to me recently. Although SMS and data we're fine, I couldn't make any calls. Had I been on Rogers, I would have likely been able to.
- Anonyme01-15-2020This will be the last time I say it clear, BYOD has nothing to do with this.
You need a supported device. If you have a BYOD device m that is supported even if not bought from Vidéotron, it will work as long as you have a VoLTE sim and VoLTE option on your account.- gmd02-06-2020Chevalier
You've made your point, Anonyme.
Customers subscribed to a Videotron service but with no agreement, and who own an Android device cannot use the VoLTE feature.
https://support.videotron.com/residential/mobile/volte
To answer the original question, there is no technical answer but rather a technicality.
- gmd02-06-2020Chevalier
VoLTE can even be taken away.
https://forum.videotron.com/t5/Mobility/Why-no-VoLTE-when-switching-from-Contract-to-BYOD/td-p/9641 .