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Huawei Mate 20 Pro - VoLTE support
I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro. Is the list just not updated yet or the device is simply not supported? Sefcond question: if my current account is ...
Ipse wrote:I see that P20 pro is listed in the "supported phone list" but not Mate 20Pro.
Is the list just not updated yet or the device is simply not supported?
Sefcond question: if my current account is VoLTE enabled (and working) do I need to do anything extra when the phone IS actually supported?
1- Currently not supported.
2- You need the "VoLTE" option in your file. This is done with customer services.
Following up on my own post: I borrowed a Rogers SIM card and tested it. VoLTE and VoWiFi we INSTANTLY available.
Therefore we see that the software supports it (no upgrade needed) but Videotron HAS to enable the functionality.
It is a real bummer as well that on a dual-SIM phone the Canadian version has that option removed. Why? Dare I say..."monopoly"?
Ipse wrote:
It is a real bummer as well that on a dual-SIM phone the Canadian version has that option removed. Why? Dare I say..."monopoly"?
legally, they have to test a device to make sure it's 100% compatible with their system.
so for example, if they don't test it extensively and your call to 911 fails because it's not compatible for some reason, you might end up suing them because 911 calls did not work. Also, regarding the laws, 911 calls shouldn't be blocked for any reason... so if a VoLTE fails for any reason for 911 calls, they might be in trouble.
so essentially here, Videotron has probably asked Huawei to not enable VoLTE when an Videtron sim is inserted because it's still not fully tested with their system.
Anonyme This should teach me to be more explicit...I was just talking about the dual-SIM option disabled on the LYA-L0C (Canadian) version of the Mate 20 Pro. It wasn't a continuation of the discussion about VoLTE.
Hence the comment about monopolies in Canada and the push back on diual-SIM phones.
Hope I clarified things now.
BTW...for those interested - once the bootloader is unlocked (not trivial or free today) there is a chance to flash a LYA-L29 ROM and get dual-SIM functionality...or so I read.
An update: I opened a complaint through the web page and a nice lady followed up confirming that VoLTE for M20P will not be available soon.
I encourage all the customers that own the phone to take 5 min to fill in a complaint as she was right in saying that customer demand will be the driver here.
Complaint filed
