Discussion de forum
MarcinRak
01-08-2024Chevalier
still can't access bing.com
Sorry for all the posts, but the replies I posted on the previous thread seem to be disappearing??? here's my 'tracert www.bing.com' when my browser can't browse the site: Tracing route to e86303....
- 01-10-2024
So what finally seems to have worked for me, is changing the primary and secondary DNS servers to 8.8.8.8 and 8.8.4.4. (As an aside, I first tried changing the DNS to 1.1.1.1, but that didn't help).
MarcinRak
01-10-2024Chevalier
So what finally seems to have worked for me, is changing the primary and secondary DNS servers to 8.8.8.8 and 8.8.4.4. (As an aside, I first tried changing the DNS to 1.1.1.1, but that didn't help).
- djugessur01-12-2024Initiate
I have the same problem, cannot reach Bing when connected to Videotron.
Tracing route to e86303.dscx.akamaiedge.net [23.53.4.33]
over a maximum of 30 hops:1 1 ms 1 ms 1 ms 10.0.0.1
2 14 ms 5 ms 5 ms modemcable001.144-83-70.mc.videotron.ca [70.83.144.1]
3 11 ms 11 ms 11 ms 10.170.193.82
4 589 ms 680 ms 948 ms 216.113.125.9
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out. - BigMav01-17-2024Squire
MarcinRak changing dns to 8.8.8.8 fixed the issue Vidéotron is useless thank you sir
- CedrikS01-19-2024Moderator - Solution Expert
Good morning BigMav. We are glad that you have found a solution but we strongly suggest you reach our technical team for further investigation: https://videotron.com/en/contact-us
If needed, they will escalate the situation! Thank you!