Discussion de forum
ynw93
28-07-2022Initiate
Looking to leave Videotron, can I use my Helix 2 Borne as a router with another company's modem
I can't find any mentions of this anywhere... How am I able to set up my helix 2 borne as a router only?
I know about bridge mode but that is if I want to use another router and use the helix 2 as a modem.
If I leave Vidéotron will the modem portion of the router stop working as the service is cancelled and the router will keep working? or will the whole thing not work as I am no longer with Vidéotron?
Thank you
The above solution is sound, however I would like to add a few details:
It's much more convenient to do this using Helix-Fi ( https://helixfi.videotron.com or using the Helix-Fi mobile app ). You can do this from the Connection tab, then going to View Network and Modify. You also don't need to be connected to your network to do this via Helix-Fi (you can do this from Mars as long as you have an Internet connection).
The Channel selection options will only be available on Helix-Fi after the SSIDs have been split between the two bands.
If you are using Helix Pods, it is not possible to separate the networks by band, therefore this solution will not be available. However, the Helix Gateway (like most routers) will typically pick the least congested channel when it reboots.
Happy Holidays!
7 Réponses
- CedrikSModerator - Solution Expert
Good morning ynw93! If you have the Helix gateway, it will only work on our network. You can use it like it is or use the bridge mode but you need to stay with Videotron. Thank you!
- Just to confirm, you’re saying that I can’t bring a Helix modem/router to another provider and use only the router part of my helix?
Are you saying there’s no WAN port that would allow me to plug a modem and use the router part of the helix?
Bridge mode disables the router aspect but I think the question was a reverse scenario.
Aka what if they go with another provider and set the new provider modem/router in bridge mode and only have the Helix as a router to manage their home devices.
Can you confirm?Hi Jon, have you found a way to make this happen? I am switching to Bell Giga Hub tomorrow and have bought a helix gateway a year ago so I would like to use it to extent or improve my home network that will now be runninng with Bell Fibe. Thanks!
- Salut Vincent on m’a dit que le hélix fit pouvait être utiliser sur un autre réseau comme pont? Sans être avec Vidéotron nécessairement. Peux tu confirmer ?