I switched from bell to videotron, with the promise to have a better experience. The internet so far is great, no complaints, also the tv system works really good. But I have another tv with an Apple TV and I was surprised to see that none of the apps work with videotron/helix (ctv, citytv, global, fx) on bell I used to have them for free, given that I have them on my channels choices. It’s also not available a Helix app for the Appletv, and the iPhone app doesn’t allow to airplay the content.
YES! This is a very annoying issue. I had illico before switching to Helix and with illico I had access to all the Go apps (which include bonus content at times). Please make this available to Helix users ASAP.
I’ve also been asking about this ever since I signed up for Helix back in September. I even asked specifically if I would still have access to the content thru the crave app before signing on and I was told yes , but that was a lie.
Having said that, I just tried thru the crave app and used my helix information and I seem to be able to access all the content. I don’t know if it’s finally fixed or if it’s still part of that free trial they were running and it’s a glitch. I’m cautiously happy until it’s confirmed.
WoW, ok you have left this message in April, and it is now June. And Videotron has yet to give an answer to this question? I called to see if I could go back to just basic Illico to get the CTV stuff back and I was told NO! I demand an answer from Videotron! Cause the competition has it all, and they are looking really good right about now. I was promised alot of things when I switched to Helix, and yes the Internet speed is better, But I would gladly take a cut in speed to beable to get what I want. I mean I pay for these channels! I should beable to watch them on streaming!
And just in case VIdeotron personelle have not seen this yet, this came right from the crave site