I switched from bell to videotron, with the promise to have a better experience. The internet so far is great, no complaints, also the tv system works really good. But I have another tv with an Apple TV and I was surprised to see that none of the apps work with videotron/helix (ctv, citytv, global, fx) on bell I used to have them for free, given that I have them on my channels choices. It’s also not available a Helix app for the Appletv, and the iPhone app doesn’t allow to airplay the content.
YES! This is a very annoying issue. I had illico before switching to Helix and with illico I had access to all the Go apps (which include bonus content at times). Please make this available to Helix users ASAP.
I’ve also been asking about this ever since I signed up for Helix back in September. I even asked specifically if I would still have access to the content thru the crave app before signing on and I was told yes , but that was a lie.
Having said that, I just tried thru the crave app and used my helix information and I seem to be able to access all the content. I don’t know if it’s finally fixed or if it’s still part of that free trial they were running and it’s a glitch. I’m cautiously happy until it’s confirmed.