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Avatar de MartinMelanie
07-24-2018

User center

Just connected yesterday my cellphone with Vidéotron.

Trying to create to the user centre. But it’s not letting me. Never created a user name or password. Putting my account number and then trying to create one but keep getting a notice that user already exist
  • In that case you might want to give technical support a call.

    Maybe something went wrong in the creation of the account.

     

    I also know the first 24 hours of an accounts life, a user center cannot be created.

     

  • Avatar de Kira
    Kira
    Super utilisateur

    In that case you might want to give technical support a call.

    Maybe something went wrong in the creation of the account.

     

    I also know the first 24 hours of an accounts life, a user center cannot be created.