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Avatar de Rshukrun
Rshukrun
Initiate
03-21-2024

User Center App Logging Me Out Constantly

Recently, my app has not been keeping me logged in. It seems others have been having this issue as well. I tried re-installing the app but that doesn’t work. I think Videotron needs to push an update to fix this issue.
  • Avatar de JFrancoisD
    JFrancoisD
    Moderator - Solution Expert

    Hello Rshukrun! 

     

    We recommend contacting our Technical Support by phone directly so we can assist you with this issue. Our Technical Support is available 24 hours a day, 7 days a week at the following number: 1-877-380-2611. 

     

    Have a great day! 

     

     

    -JFrancoisD