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More and more pixelation on my 4K PVR ...

distox
Chevalier

Lately I have been seeing more and more pixelation during playback on my 4K PVR. It seems to be mostly on local Canadian offair stations. I don't think its the PVR itself as other channels are perfect. Anyone else seeing this? I have included a couple of examples ...

 

IMG_2664.JPGIMG_2665.JPG

2 REPLIES 2

CedrikS
Moderator - Solution Expert
Moderator - Solution Expert

Hi distox! We have seen the pictures you've posted on our Videotron community  and it could be a problem with the PVR, the main signal or the feed. Please reach our technical support department so they can make the proper verifications: < http://bit.ly/FB_Contact_Us >. Thank you.

Would it be better to call tech support or to email them with a copy of the pictures?