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Avatar de ngraddon
ngraddon
Initiate
10-22-2021

Helix TV Blacks Out

Whilst watching any channel on Helix TV, the screen will black out including the sound and return within a minute. It does this constantly. I have had a t4echnician come and do their thing and they e...
Helix tv
  • Avatar de CedrikS
    CedrikS
    11-01-2021

    Hi ngraddon,

     

    We strongly suggest you reach our technical support so they can verify your network and devices: http://bit.ly/FB_Contact_Us

     

    Thank you!

Avatar de klomoney
klomoney
Initiate
12-08-2021

Hello, I'm having the same issue! Your post is marked as solved. What was the solution? 

 

Thanks!

  • Avatar de CedrikS
    CedrikS
    Moderator - Solution Expert
    10-28-2022

    Good morning klomoney,

    If you have done all of the possible tests, we suggest you reach our technical support to see what other options are available to you: http://bit.ly/FB_Contact_Us Thank you!