Helix not handing out IP addresses (DHCP issue)

Question

Since Friday, our Helix is not handing out IP addresses anymore (over DHCP).

Restarting the Helix did not help.

As a workaround, we have manually configured the IPv4 address, subnet mask, gateway IP, and DNS IPs on our laptops (Windows and Linux). This works for now.

Anybody else have this problem? Would be nice to get it fixed.

krzys · Accepted Answer

Thanks. For some reason I never got a notification for your reply.Turns out the issue was something else though. We had another router acting as a wired Ethernet switch for the one device we have that was still on a wired connection. That router had been misbehaving since a few days (dropping connections). So on a hunch, I unplugged it and now the DHCP problem is resolved. I suspect the misbehaving router had gone rogue and started handing out DHCP responses, or something. Our previously-wired device is now on the Helix WiFi same as our other devices, and works just fine. With the older WiFi, it did not perform well, but the Helix WiFi is clearly much stronger.

Discussion de forum

Helix not handing out IP addresses (DHCP issue)

Contenu connexe

Adresse IP non conventionelle

Libérer une adresse IP

New ipv4 address

Piratage de mon adresse courriel

Adresse IP

Discussions récentes

Question sur le service internet et télédistribution VIDEOTRON illico

struck a chord

Best Ways to Diversify Internet Income in 2025?

Helix Remote

Internet Videotron, Proposition menteuse