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Avatar de ooaqua
ooaqua
Initiate
08-08-2023

Replacement Power Cable for Black Helix Router

Hello there,

I am wondering what cable I should purchase to replace a missing one for a black helix fi router. It looks like two circles beside each other.

Thanks so much
  • Avatar de Kira
    Kira
    08-08-2023

    If you want to play it safe, I believe you can go onto your Helix account and purchase one.

    My account -> services and equipements -> manage my equipements -> buy new equipement.

     

    Or you can try with tech support.

  • Avatar de Kira
    Kira
    Super utilisateur
    08-08-2023

    If you want to play it safe, I believe you can go onto your Helix account and purchase one.

    My account -> services and equipements -> manage my equipements -> buy new equipement.

     

    Or you can try with tech support.