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Cleuseau
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20-10-2024

Port Fowarding via Helix FI App

So I followed this...

https://www.videotron.com/en/support/applications/mobile/helix-fi/port-forwarding

but I have "No Associated Device" listed in port forwarding and "delete this port forward" button does not work.   I tried waiting 5 minutes.

 

https://imgur.com/a/U0y8csM

If I completely reset my router are all port-forwards removed?

 

I greatly enjoy this service but I can't be stuck with a configuration I setup 5 years ago.  I need to be able to change this configuration.

 

 

Thank you for your time and assistance.