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Avatar de ngraddon
ngraddon
Initiate
10-22-2021

Helix TV Blacks Out

Whilst watching any channel on Helix TV, the screen will black out including the sound and return within a minute. It does this constantly. I have had a t4echnician come and do their thing and they e...
Helix tv
  • Avatar de CedrikS
    CedrikS
    11-01-2021

    Hi ngraddon,

     

    We strongly suggest you reach our technical support so they can verify your network and devices: http://bit.ly/FB_Contact_Us

     

    Thank you!

Avatar de CedrikS
CedrikS
Moderator - Solution Expert
11-01-2021

Hi ngraddon,

 

We strongly suggest you reach our technical support so they can verify your network and devices: http://bit.ly/FB_Contact_Us

 

Thank you!