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Concurrent VPN Connections

Does the Videotron Helix have a limit on the number of VPN connections it can support? I don't seem to be able to connect to the office when my partner is connected to their office.

Similar problem when a co-worker works from mine, only one of us is able to connects. 


Does the Helix only support a single connection at a time?


Moderator - Solution Expert
Moderator - Solution Expert

Hi cesarcastillo, you should be able to connect through a VPN and another person should be able to use it's own VPN too with your Helix connection. If that doesn't work, please reach our technical support for more verifications:


Thank you!