Discussion de forum
deyraud
12-31-2019Disciple
VoLTE and Wi-Fi Calling on BYOD accounts
So, I have a 1st gen Pixel. It clearly supports Wi-Fi Calling and VoLTE features. Can someone please supply me with a very technical reason why this device isn't supported for these features, in the...
- Anonyme01-07-2020
That’s correct because the Pixel is not on the list of supported device.
That said, check your plan details in Customer Center portal... if you see VoLTE there there’s nothing else to do... everything is in place as long as your device is supported by videotron.
gmd
02-06-2020Chevalier
You've made your point, Anonyme.
Customers subscribed to a Videotron service but with no agreement, and who own an Android device cannot use the VoLTE feature.
https://support.videotron.com/residential/mobile/volte
To answer the original question, there is no technical answer but rather a technicality.
gmd
02-06-2020Chevalier
VoLTE can even be taken away.
https://forum.videotron.com/t5/Mobility/Why-no-VoLTE-when-switching-from-Contract-to-BYOD/td-p/9641 .