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User center

MartinMelanie
Initiate
Just connected yesterday my cellphone with Vidéotron.

Trying to create to the user centre. But it’s not letting me. Never created a user name or password. Putting my account number and then trying to create one but keep getting a notice that user already exist
1 REPLY 1

Kira
Super utilisateur
Super utilisateur

In that case you might want to give technical support a call.

Maybe something went wrong in the creation of the account.

 

I also know the first 24 hours of an accounts life, a user center cannot be created.