27-06-2021 10:46 AM - edited 27-06-2021 11:26 AM
I do have VoLTE enabled in Settings, LTE is selected (I'm usually on band 4 or 12) but I don't see what Samsung calls a "IMS Network Status Indicator" - I expect it is a "HD+" icon.
Also, I have never seen a wideband codec in use, just AMR NB while on calls to other mobiles that support VoLTE.
My old Mate 20 pro has always shown an HD icon.
EDIT : I ran a quick test, with VOLTE enabled, data stays on LTE, without it, it drops to 4G. So it VoLTE works, it's just the indicator missing.
Solved! Go to Solution.
27-06-2021 11:27 AM
How does one open an official bug? The HD indicator exists on Telus S21Ultra phones.
29-06-2021 11:43 AM
Hi Ipse,
We strongly suggest you reach our technical support so they can note the issue and make some verifications with you: http://bit.ly/FB_Contact_Us
Thank you and have a nice day!
30-06-2021 12:59 PM
Thanks...but can a Videotron customer using S21Ultra confirm THEY DO get an HD icon?
I need to know if I screwed up something messing around with GoodLock or it's a common carrier problem.
I can't be the only one with a S21Ultra.
06-07-2021 01:33 PM
Hi Ipse. We suggest you reach our technical support so they can take look at your S21 Ultra: http://bit.ly/FB_Contact_Us
Thank you!
22-09-2021 10:09 AM
26-09-2021 10:25 AM
Hi CT, we strongly suggest you reach our technical support department to make some verifications with them and your S21: http://bit.ly/FB_Contact_Us
Thank you and have a nice day!