Discussion de forum
dkmshayes
10-27-2018Initiate
PRTNR1 or 2 No Data (iPhone 6S/iOS 11.4.1)
I'm just outside Otawa 2 hours and even though I'm on a partner network cannot get data. Signal = Full Bars (strong) Can text & make calls just no Data Cellualar Data = ON Cellular Voice & Data ...
- Anonyme10-27-2018There’s no apn setting on iPhones with Vidéotron... it’s all managed automatically.
It’s looks like that data roaming is not working on your device...
I understand you wrote it’s enabled... but your device is acting like it’s not enabled.
Try to disable data roaming, reboot and reenable it.
If that doesn’t work, you will have to call Vidéotron to get this fixed.
Also, you should definitely upgrade to iOS 12... it’s really worth it on older devices like the iPhone 6s.
Anonyme
10-27-2018Sometimes even if everything is set properly, they can « push » the current settings of your account... and this will « magically » fix the problem.
wrapper
01-25-2019Squire
Not for me.
I had to select Ptnr manually.