Discussion de forum
Résolu
iPhone X Delivery Times
I ordered my phone on 4 November and has yet to arrive. Has anyone who ordered a iPhone X get their phones delivered? If I buy one off Apple.ca right now, it will be delivered on 11 December.
Again I understand your frustration. However, I gave you all the information we have at the moment.
I invite you to contact our Customer services by phone or chat for more information about your specific situation. One of my colleague will gladly see what can be done for you.
You can contact us here: http://www.videotron.com/residential/contact-us
Thanks again for your understanding!
Vincent Quigley
Your Community Manager
I was just chatting with a rep yesterday and she was very rude. I asked if videotron will honor the co tract if I pick it up from apple store which will be much faster. Instead she says “no, cancel videotron phone package and go buy it for full price and come back to videotron to use our service” That was extremely rude on their part. I just wanted to cancel all my videotron services just because of that. Train those chat reps better.
