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iPhone X Delivery Times
I ordered my phone on 4 November and has yet to arrive. Has anyone who ordered a iPhone X get their phones delivered? If I buy one off Apple.ca right now, it will be delivered on 11 December.
You are not providing an appropriate answer. Please tell your customers how or why it is taking soo long. And what are you going to do to resolve this issue besides telling us to wait.
Telling us to wait is not the correct answer. Videotron claim customer service is important. This is very poor customer service and a poor experience to new and old customers. Myself and my partner are new clients. I can guarantee you I will not be recommending Videotron to anyone after this experience.
Again I understand your frustration. However, I gave you all the information we have at the moment.
I invite you to contact our Customer services by phone or chat for more information about your specific situation. One of my colleague will gladly see what can be done for you.
You can contact us here: http://www.videotron.com/residential/contact-us
Thanks again for your understanding!
Vincent Quigley
Your Community Manager
