Customer Centre - Mobile Usage

Question

Hi,&nbsp;I do not see any usage information after Dec 1, 2017.Is there a problem getting usage information.&nbsp;Thanks!

patrickm · Accepted Answer

Hello HarvMann,&nbsp;

&nbsp;

Indeed, there may be some delay with the&nbsp;data usage information due to a system maintenance. However,&nbsp;a delay of several days is not normal.&nbsp; We will need to access your account to make the appropriate verifications.&nbsp; Since we can't disclose any information about your account here, we recommend to contact our technical support at:&nbsp;&lt; http://www.videotron.com/residential/contact-us &gt;.&nbsp; &nbsp;

&nbsp;

We also sent you a private message,&nbsp;you can reply to it and leave us your contact information.&nbsp; We will make sure one of our agents calls you back to verify this further.&nbsp; &nbsp;Thank you!&nbsp;

&nbsp;

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