HI I have a Samsung Galaxy S22; and videotron internet services
The Helix Fi installed without any issue; but the Helix TV app won't install.
I've tried remove and re-installing several times.
The error message says:
"lets try that again: 500. We aren't able to add your device. Please verify that you have a working internet
connection and we'll give it another go. Sorry for the inconvenience".
However, the phone is connected directly to the Videotron internet service.
Does anyone have suggestions?
THANK YOU
Go to the Videotron.com site
First steps
User Guide
Gamification
