HI I have a Samsung Galaxy S22; and videotron internet services
The Helix Fi installed without any issue; but the Helix TV app won't install.
I've tried remove and re-installing several times.
The error message says:
"lets try that again: 500. We aren't able to add your device. Please verify that you have a working internet
connection and we'll give it another go. Sorry for the inconvenience".
However, the phone is connected directly to the Videotron internet service.
Does anyone have suggestions?