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Avatar de Rezosh
Rezosh
Initiate
09-26-2019

How to login to helix fi gateway?

Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success
Helix
Modem
Router
Wi-Fi
  • Avatar de Kira
    Kira
    09-27-2019
    Rezosh wrote:

    Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success

    ID : admin

    PW : password

Avatar de Mugen
Mugen
Samurai
05-02-2023

 JohnCameron94 I haven't had a problem like this in my last setups. You could try to test access to 10.0.0.1 with another browser or even in private browsing mode to see if there is an improvement. Otherwise, I suggest you try to power cycle the Helix gateway and as a last resort, a factory reset if all else fails.