14-03-2024 02:59 PM - edited 14-03-2024 03:11 PM
Each time I attempt to add a port forward it gives me this: We're having some trouble
No matter what I do it gives me that error message, I don't know what to do anymore, same problem persists 12 hours later. Is there something wrong with my router?
Edit: I was somehow able to add a port forwards but the port still isn't open even if it says otherwise in the app
And if i try to add any other port it gives the same error message
19-03-2024 12:18 PM
Hello @LordRat. I would advise you to contact the technical support team so that checks of your equipment and port forwarding on our side can be carried out. Escalation to the next tier may be required and this is unfortunately not possible through the forum. You can reach them 24/7 by phone at: https://videotron.com/en/contact-us