Discussion de forum
LordRat
03-14-2024Initiate
Cannot port forward using helix app
Each time I attempt to add a port forward it gives me this: We're having some trouble No matter what I do it gives me that error message, I don't know what to do anymore, same problem persists 12 ho...
PatrickM
03-19-2024Moderator - Solution Expert
Hello LordRat. I would advise you to contact the technical support team so that checks of your equipment and port forwarding on our side can be carried out. Escalation to the next tier may be required and this is unfortunately not possible through the forum. You can reach them 24/7 by phone at: https://videotron.com/en/contact-us