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I have Crave through Videotron. New Series “Borje” doesn’t appear as a selection on the Crave series listing. Yet, it’s listed on the crave app which I don’t have access to through Videotron. Help??
Suddendly the helix app stopped working on my Amazon fire stick. I can open the app but nothing load, even the channel list don’t load. I clear cache I force stopped I uninstall and reinstall A...
Bonjour, Je vois que le Helix Terminal 2 est disponible pour achat. https://videotron.com/en/support/television/configuration/helix-terminal-diagram Il y a des amélior...
Hello, I have been using Helix for a few months now and I realize there have been no software updates. Sadly, i heard that videotron will not be improving the Helix as it is 3rd party software. Ple...
I recently moved from Bell to Videotron, with Bell I could search for any show to either set up recordings or watch immediately. I don't see that option through Helix. Specifically, I'd like to pvr a...
I plan on installing helix in brdige mode and then just plugging in my network. I have a complex installation with static ipS. DHCP and a separate 10gbe network. All my devices are set to the range...
Bonjour, Est-ce possible d’utiliser le terminal Helix pour la télé à deux adresses différentes et qui utilisent Vidéotron? Est-ce lié au compte, un peu comme l’app sur smartphone? Merci
The Crave channels plus HBO bundle says its 20$ more on the bill. But when i try to add it, it only goes up by 5$ instead of 20$. So can someone explain this to me please? there's a big difference b...
Hello, Anyone can help me understand why the helix modem+router is required with the TV app when the TV app runs on another hardware and uses could-based storage for recording. I currently have th...