Discussion de forum
ViktorDarko
04-09-2020Initiate
Request to get GO Apps for Helix users
I switched from bell to videotron, with the promise to have a better experience. The internet so far is great, no complaints, also the tv system works really good. But I have another tv with an Apple...
JD
04-14-2020Initiate
YES! This is a very annoying issue. I had illico before switching to Helix and with illico I had access to all the Go apps (which include bonus content at times).
Please make this available to Helix users ASAP.
Please make this available to Helix users ASAP.
mauier
06-12-2020Initiate
WoW, ok you have left this message in April, and it is now June. And Videotron has yet to give an answer to this question? I called to see if I could go back to just basic Illico to get the CTV stuff back and I was told NO! I demand an answer from Videotron! Cause the competition has it all, and they are looking really good right about now. I was promised alot of things when I switched to Helix, and yes the Internet speed is better, But I would gladly take a cut in speed to beable to get what I want. I mean I pay for these channels! I should beable to watch them on streaming!
And just in case VIdeotron personelle have not seen this yet, this came right from the crave site
The CTV Sci-Fi channel app is provided to:
Bell: 1-888-759-3474 or mybell.bell.ca/Registration
Bell Aliant: 1-866-FIBREOP (1-866-342-7367) or bellaliant.net/myaccount
Bell MTS: 1-204-CALL-MTS (204-225-5687)
Cogeco: 1-855-701-4881
Eastlink: 1-888-345-1111 (24/7) or Live Chat or email can be launched eastlink.ca/about/contact.aspx
EBOX: 1-844-323-EBOX (3269)
HuronTEL: 1-877-395-3800
Rogers: 1-888-764-3771
Ruralwave: 1-866-930-3846
SaskTel: 1-800-SASKTEL (1-800-727-5835) or sasktel.com/support
Shaw: 1-888-472-2222 or shaw.custhelp.com/app/ask
Source Cable: 1-866-785-7851 or techsupport@sourcecable.net
Start.tv: 1-866-434-5888
Tbaytel: 1-800-264-9501
Telus: 310-6988
If your provider is not listed, please contact them and let them know you are interested.