Discussion de forum
HELIX APP on FIRE TV has problems when ISP for TV is changed
Because Videotron is my ISP where I live in Kirkland, I am allowed to use their HELIX app on my mobile and non-mobile devices when I am away from my home. Up until a week ago, I could use the HELIX a...
Thank you for your feedback, it's super useful to have this kind of concrete detail. Your solution with the old router is clever and shows that the problem surely comes from an incompatibility between the new router and the servers. Personally, I would also keep the old router aside as long as everything works well with it.
