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Helix 2 is getting very hot even if nobody is using internet. My UPS uptime is reduced a lot.
Helix 2 (Model:TG4482A rev 10) is getting very hot even if nobody is using internet in my house (tested bridge mode and no bridge mode). I compare with bell Hub 2000 and Helix 2 is ten times hotter! ...
It seems my gateway was made by Technicolor. I think it's weird that your CPU is much faster than mine. Maybe there's something wrong with your gateway that makes the CPU run so fast. Did you call technical support about your gateway running hot ? They might have diagnostic tools to check that.
Model: CGM4331COM
Vendor: Technicolor
Hardware Revision: 2.0
Processor Speed: 1503 MHz
DRAM Total Memory: 1024 MB
Thank you @SamusAran, you are right for a modem/router the 4GHz CPU speed is not normal (it is not a server).
I have called technical support and they mentioned the gateway is running in specs ... not sure how much technical experience the person had ...
Here on this link below looks like xFi Advanced Gateway (XB7) is the equivalent of Model Numbers: CGM4331COM and TG4482A
https://www.xfinity.com/support/articles/broadband-gateways-userguides
