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Stay connected with Videotron : Ask Me Anything
During this isolation period, the need to stay connected is stronger than ever and Videotron wants to answer as many questions as possible.
From April 6 to 15, join our discussion.
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Hello uk1988,
We are currently prioritizing new installations and network upkeeps to ensure essential services to our customers, please contact us in private so that we can give you more information on your future service migration to Helix.
Have a nice day!
Hi,
So to confirm, I can cancel my account and open a new one under my partner’s name and then get helix?
Thanks!
So to confirm, I can cancel my account and open a new one under my partner’s name and then get helix?
Thanks!
Hello uk1988,
We understand that you are requesting Helix, but at this time, we are focusing our new installations to homes without essential services. Please contact one of our agents by phone or chat to schedule a future Helix installation date. http://www.videotron.com/residential/contact-us
