Stay connected with Videotron : Ask Me Anything
During this isolation period, the need to stay connected is stronger than ever and Videotron wants to answer as many questions as possible. From April 6 to 15, join our discussion. Our experts are available and ready to answer within a day's period. Are you newly working from home? Need help managing your Videotron account? What would you like to know? > Please note that our experts will take a break from April 11 to 13 and will respond to all unanswered questions on April 14. The discussion is now closed. Thank you for submitting your questions!Flash survey: Technology under the Christmas tree
I guess you've all already bought your Christmas presents or, if you're like me, you're going to sprint a few hours before Santa's arrival. I would like to know: What are the technological gifts that will be found under (or in) your tree this year? Vincent Quigley Your Community ManagerSuper Users are there to help!
If you’re observant, you’ve probably noticed that some of our users now have this little icon identifying them as Super Users. What’s a Super User? They’re the most active and useful members of the Forum, the crème de la crème of users: they help others with Videotron products and services, share their knowledge, come up with solutions and show customers how they can find solutions themselves in the Support section of our website. In short, Super Users are your best allies when you’re looking for an answer to a question! Who are the Super Users? Allow me to introduce our first crew of Super Users: SamusAran Kira LevelUp BB-8 pastisfmontreal Anonyme yass05 Feel free to call them to the rescue by using the @ sign and their handle! How can I become a Super User? It’s easy. Post relevant and interesting content on a regular basis, answer questions and participate in the Community actively and respectfully. This is just the beginning for the Super User program. We’re actively looking for new members to add to the team. Vincent Quigley Your Community ManagerA new look for the Community
Hello Community! You probably noticed some changes in the look of our forum: after a big 6 months of activity, we decided that a small facelift was necessary, in particular to make browsing easier and improve your online experience. Adjustments will be made gradually over the next few days. The most notable ones are visible on the home page right now. We hope you enjoy these changes and that they will allow you to have a good time on our forum. Do not hesitate to share your comments and suggestions to improve the experience! Vincent Quigley Your Community ManagerWelcome to the new community members!
First of all, as we start another new year, I would like to welcome all our new users to the Forum. Good to see you here! If you haven’t already done so, please check out the First Steps section. It will give you the basics on how our Community works and explain how to become a super-user and get the rewards to which you are entitled ;-) The more you participate – by starting conversations, answering questions, giving “Likes” – the more recognition you will get. As you collect badges and move up in the rankings, you will receive new rights, such as adding a profile pic. And you may get some surprises – the Community’s manager can be generous! :smileywink: You might also want to check out the FAQ/Help for more useful info. And of course, I’m always happy to answer any questions! :smileyvery-happy: Vincent Quigley Your Community ManagerHappy Holidays!
The holiday season is at our doorstep! I hope you're ready to have a good time with family and friends. As for me, although my comments will be less frequent, count on me to take the time to read you, cuddled up close to the fireplace, a hot chocolate in hand! So don't hesitate to ask your questions, our most active users are still there to answer them! Note that the moderation team will also be present if any intervention is required. Happy Holidays to everyone and see you next year! Vincent Quigley Your Community Manager
