Discussion de forum
Unlimited Music
So with the recent CRTC ruling, anyone know what the plans are for those of us that currently use the unlimited music service? Will Videotron keep fighting with the CRTC or in lieu of that will they...
Hello mrhud,
The CRTC's decision on the unlimited music option was that it violated the neutrality of the web, thus asking the company to withdraw or modify its service to meet the policy. We believe in Unlimited Music as well as being tailored to the needs and interests of today's consumers.
A temporary block of 8 GB of data has indeed been added to our customers affected by the withdrawal of Unlimited Music in their original plan. The goal is to soften the transition. This is a provisional situation.
As explained in the letter sent to customers impacted by the withdrawal of Unlimited Music, we will compensate this change by adding to their package a free additional data block, the number of GB of which will correspond to their consumption of Unlimited Music over the last 12 months.
If there is anything you would like to discuss about your current mobile plan, we invite you to contact our customer service at 1-800-641-3171.
Unlimited music is maintained until further notice.
That decision is rather unfortunate and Videotron will most likely send out some sort of message information us of their decision.
