Discussion de forum

Avatar de Ipse
Ipse
Samurai
06-27-2021

S21Ultra: I don't have an HD or VoLTE status indicator

I do have VoLTE enabled in Settings, LTE is selected  (I'm usually on band 4 or 12) but  I don't see what Samsung calls a "IMS Network Status Indicator" - I expect it is a "HD+" icon. Also, I have n...
s21 Ultra
VoLTE
  • Avatar de CedrikS
    CedrikS
    06-29-2021

    Hi Ipse,

     

    We strongly suggest you reach our technical support so they can note the issue and make some verifications with you: http://bit.ly/FB_Contact_Us

     

    Thank you and have a nice day!

Avatar de Ipse
Ipse
Samurai
06-27-2021

How does one open an official bug? The HD indicator exists on Telus S21Ultra phones.

  • Avatar de CedrikS
    CedrikS
    Moderator - Solution Expert
    06-29-2021

    Hi Ipse,

     

    We strongly suggest you reach our technical support so they can note the issue and make some verifications with you: http://bit.ly/FB_Contact_Us

     

    Thank you and have a nice day!

    • Avatar de Ipse
      Ipse
      Samurai
      06-30-2021

      Thanks...but can a Videotron customer using S21Ultra confirm THEY DO get an HD icon?

      I need to know if I screwed up something messing around with GoodLock or it's a common carrier problem.

      I can't be the only one with a S21Ultra.

      • Avatar de CT
        CT
        Chevalier
        09-22-2021
        I have an S21 and I supposedly have enabled VoLTE but there's no indication of it.