I have the same problem. Soon as I leave the Videotron network area, whether I am on the 401, Toronto, or in the US, as long as it's some partner network, I lose mobile data connection. Sometimes if I restart my phone, I get data back. But after a while it would drop again. I don't want to have to restart my phone repeatedly to use mobile data when not on Videotron. It is very inconvenient. Can someone help please?
do you have data roaming enabled?
that said, I have an iPhone X with the latest LTE/VoLTE sim from Videotro. I never had any issue with data on the partner network or while using my device in the USA.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2018-07-12T16:18:17.041-04:00","lastPublishTime":"2018-07-12T16:18:17.041-04:00","metrics":{"__typename":"MessageMetrics","views":13767},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:mobilephone-english/message:1891/message:9394","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8b3wxfDE2OjAsNDE6MXwx","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:9460"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"951","rawBody":"wrote: I have the same problem. Soon as I leave the Videotron network area, whether I am on the 401, Toronto, or in the US, as long as it's some partner network, I lose mobile data connection. Sometimes if I restart my phone, I get data back. But after a while it would drop again. I don't want to have to restart my phone repeatedly to use mobile data when not on Videotron. It is very inconvenient. Can someone help please?
do you have data roaming enabled?
that said, I have an iPhone X with the latest LTE/VoLTE sim from Videotro. I never had any issue with data on the partner network or while using my device in the USA.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9394_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:9460":{"__typename":"ModerationData","id":"moderation_data:9460","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9460":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:7312"},"id":"message:9460","revisionNum":1,"uid":9460,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobilephone-english"},"parent":{"__ref":"ForumReplyMessage:message:9394"},"conversation":{"__ref":"Conversation:conversation:1891"},"subject":"Re: Partner network data connectivity issues","moderationData":{"__ref":"ModerationData:moderation_data:9460"},"body":"I have enabled data roaming, yes.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"35","kudosSumWeight":0,"repliesCount":2,"postTime":"2018-07-17T08:40:33.853-04:00","lastPublishTime":"2018-07-17T08:40:33.853-04:00","metrics":{"__typename":"MessageMetrics","views":13740},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:mobilephone-english/message:1891/message:9460","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"40","rawBody":"I have enabled data roaming, yes.
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