Discussion de forum

Avatar de Branden514
Branden514
Initiate
05-25-2018

Plan Renewal

is It possible to keep my current plan at the end of my contract and still
Upgrade my phone or is the only way if I pay the full amount of a new phone. Really don’t want to lose my 15gb of data.
  • Hi Branden514

     

    It's always possible to keep your rebated plan even when you switch phones. However, it's possible that if you want the latest devices at their full rebate a minimum monthly amount will be required like Jeffg1 mentionned. 

     

    You can see all of our current mobile devices here

     

    In order to have the exact answer in regards to your account, I would suggest you contact us by phone or go to one of our stores: Contact us

     

    Thank you for your understanding!

     

    Vincent Quigley

    Your Community Manager

  • Avatar de pastisfmontreal
    pastisfmontreal
    Super utilisateur

    You can keep it as long as it is above the amount to purchase a new phone.

    I have kept mine (14 gig for 66$)  and I have upgraded to the pixel 2xl for 300$. It is perfect.

     

  • As much as I like videotron services, they will probably want you to have a plan that has a minimum price to get a new device on a contract. Chances are its minimum 60 to 70 a month. The more you spend the bigger the rebate on the phone.
    • Avatar de VincentQ
      VincentQ
      Rédacteur Web

      Hi Branden514

       

      It's always possible to keep your rebated plan even when you switch phones. However, it's possible that if you want the latest devices at their full rebate a minimum monthly amount will be required like Jeffg1 mentionned. 

       

      You can see all of our current mobile devices here

       

      In order to have the exact answer in regards to your account, I would suggest you contact us by phone or go to one of our stores: Contact us

       

      Thank you for your understanding!

       

      Vincent Quigley

      Your Community Manager