Discussion de forum
Partner network data connectivity issues
When I roam on to a partner network (usually partner1), i sometimes get a "x" on my signal bar. it works for text and phone calls, but not for data. I have to restart my phone 5-6 times before the "x...
I'm replying to my own message - I was just in Las Vegas for vacation and had no issues using my phone in the US for talk, text or data. We think the issue was the signals were just not strong enough when we were on the east coast. Definitely helpful for using Maps when driving, and signals were quite strong - even when going through Death Valley!
I am also experiencing data roaming issues, on all 4 devices in my family, all with SIM cards obtained from Videotron 3 weeks ago. Apple iPhones 6 & 6s.
In the US last week, got Only phone on AT&T, but 3G or LTE if manually selected T-Mobile. Currently in Peterborough area, getting no data on PRTNR1 (Rogers?) but seeing LTE connection indicator on PRTNR2 (Bell?). Regardless, cannot actually use data on PRTNR2.
This is unacceptable, and I will need to terminate our contract and request refund if it cannot be fixed this week.
In the US last week, got Only phone on AT&T, but 3G or LTE if manually selected T-Mobile. Currently in Peterborough area, getting no data on PRTNR1 (Rogers?) but seeing LTE connection indicator on PRTNR2 (Bell?). Regardless, cannot actually use data on PRTNR2.
This is unacceptable, and I will need to terminate our contract and request refund if it cannot be fixed this week.
