Discussion de forum
Partner network data connectivity issues
When I roam on to a partner network (usually partner1), i sometimes get a "x" on my signal bar. it works for text and phone calls, but not for data. I have to restart my phone 5-6 times before the "x...
I'm replying to my own message - I was just in Las Vegas for vacation and had no issues using my phone in the US for talk, text or data. We think the issue was the signals were just not strong enough when we were on the east coast. Definitely helpful for using Maps when driving, and signals were quite strong - even when going through Death Valley!
I'm wondering if this issue has been resolved. I travelled to Florida back in August and used the daily traveller pass option, to be able to use data to use google maps and a few other data services. I was able to connect to ATT or Tmobile, but was not able to use data. Only a few times after a reboot and/or selecting networks manually was I ever able to use data but it would only last for a bit, then it wouldn't work anymore. Anyhow, I'm planning to drive to Texas after Xmas and I'm wondering if this is working properly yet. I really don't think it has anything to do with weak signals as it didn't work in large cities such as Charlotte or Syracuse.
I'm using a Pixel XL and ensured data roaming was turned on. I've never really had a problem using partner networks in Canada, such as in Toronto.
ryan4477 wrote:I'm wondering if this issue has been resolved. I travelled to Florida back in August and used the daily traveller pass option, to be able to use data to use google maps and a few other data services. I was able to connect to ATT or Tmobile, but was not able to use data. Only a few times after a reboot and/or selecting networks manually was I ever able to use data but it would only last for a bit, then it wouldn't work anymore. Anyhow, I'm planning to drive to Texas after Xmas and I'm wondering if this is working properly yet. I really don't think it has anything to do with weak signals as it didn't work in large cities such as Charlotte or Syracuse.
I'm using a Pixel XL and ensured data roaming was turned on. I've never really had a problem using partner networks in Canada, such as in Toronto.
I guess you have upgraded to Android Pie?
I'm asking the question because some other user on an other thread had some problem with "roaming" within Canada after upgrading to Pie... and solution was to go back to Android 8.
that said, I recently went to Syracuse with my iPhone X... and also to Las Vegas in June... and all was fine. I never had any issue with Data (same for my wife with her iPhone 7).
My wife went to Platsburg last weekend... and all was fine too.
Also check if you have the latest sim (the VoLTE SIM even if you device is not VoLTE capable with Vidéotron).... this might help.
