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Cancellation Indemnity
Hi, just wanted some clarification on how the cancellation indemnity works. Tried to search site and message board but not clear to me.
So as an example choosing a high end cell phone such as Samsung Galaxy S8
http://www.videotron.com/residential/mobile/devices-and-accessories/phones/galaxy-s8#/order/info
It lists $1029.95 as cash price
$249.95 as cost for a 24M plan at $79.95
$149.95 as cost for a 24M plan at $89.95
Assuming I had signed the 24 month contract and asked Videotron to cancel early, how is cancellation fee calculated?
3 Réponses
Hi unsatisfactory,
The details (calls and messages history) will show on your bill. For incoming calls, the phone number will not show. You can also access your usage anytime on Customer Centre or the User Centre+ app: https://www.videotron.com/client/residential/Customer-Centre
Thank you!
