Forum Discussion

TheMikie's avatar
TheMikie
Initiate
04-19-2018

Cancellation fees

I recently renewed my contract with Videotron @ 75/mo for a Galaxy s9 which I paid 79.00$ for.   If I cancel, how mcuh would I have to pay back?   

 

I was recently offered a free phone thru work and it makes sense to start using that phone instead.  Please advise. 

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  • TwitchyPuppy's avatar
    TwitchyPuppy
    Chevalier
    04-22-2018

     

    TheMikiewrote:

    I recently renewed my contract with Videotron @ 75/mo for a Galaxy s9 which I paid 79.00$ for.   If I cancel, how mcuh would I have to pay back?   

     

    I was recently offered a free phone thru work and it makes sense to start using that phone instead.  Please advise. 

    Hi! 

    Log into your Customer Center. Under 'Your Videotron services', pick 'Mobile' then 'Upgrade your device'. All the info you need is located there =)

  • pastisfmontreal's avatar
    pastisfmontreal
    Super utilisateur
    04-21-2018
    TheMikiewrote:

    I recently renewed my contract with Videotron @ 75/mo for a Galaxy s9 which I paid 79.00$ for.   If I cancel, how mcuh would I have to pay back?   

     

    I was recently offered a free phone thru work and it makes sense to start using that phone instead.  Please advise. 

    You should have the value of the phone in your contract. . The fees will be what  is left on the phone. With a S9, it is certainly about 35 per month. So how many month left on your contract? This should be a lot.