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After unlimited music shut down
Is everyone getting 8GB after the unlimited music service shut down :)? Let me know thank you.
Hello W1m!
We understand your point of view regarding the free mobile data package allowed following the removal of our unlimited music service.
The amount of data allowed is actually your highest usage of the Unlimited Music service in the past 12 months; so let's say you have used a maximum of 3GB at some point, in your year, you will get a free 3GB to compensate, and so on. If you wish to discuss the matter further with us, you can contact our agents at your convenience by clicking here: http://www.videotron.com/residential/contact-us or by replying to the private message we also sent you regarding your post.
Thank you for your participation.
-Danny
Hi Danny,
I only joined Videotron 1 full month before the unlimited music shutdown, there wasn't much of a chance to gather usage data for me over a 12 month period. I only had 1GB added to my account. Is there a chance that anything can be done in my case? Or are all decisions final?
Hi Nick,
We will send you a private message in order to get your contact information and to verify the situation with you.
Thank you!
