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Avatar de dpisnice
dpisnice
Initiate
10-29-2019

Videotron Refuses To Refund for OverPay

Videotron overcharged my credit card $450.84.  I called Videotron's billing department 4 times to resolve the issue. I called on the 14th, 16th, 18th, and 23rd of October 2019.  From the 1st to 4th c...
Avatar de CharlesR
CharlesR
Moderator - Solution Expert
10-29-2019

Good evening.

 

We apologize for this situation. Could you leave us your informations in private so that a supervisor can call you back and discuss this with you ? We will be waiting.

 

-Charles R.

  • Avatar de dpisnice
    dpisnice
    Initiate
    11-05-2019

    Someone reach out to me and we are in the process of discussing compensation.