Forum Discussion

missybeaky's avatar
missybeaky
Initiate
03-03-2020
Solved

Number of devices that connect to Helix

I just switched to Helix on a promotion and now I read that I "connect up to 4 devices." Does that mean that of all our devices -- phones, Chromecast, computers, ipads, Google Nests (10 devices in all) -- only 4 at a time will be able to connect to WiFi? If so, I'll go back to old Videotron!

  • Kira's avatar
    Kira
    03-11-2020
    missybeaky wrote:

    I just switched to Helix on a promotion and now I read that I "connect up to 4 devices." Does that mean that of all our devices -- phones, Chromecast, computers, ipads, Google Nests (10 devices in all) -- only 4 at a time will be able to connect to WiFi? If so, I'll go back to old Videotron!

    No..  it's just there to give some sort of idea.

  • Kira's avatar
    Kira
    Super utilisateur
    03-11-2020
    missybeaky wrote:

    I just switched to Helix on a promotion and now I read that I "connect up to 4 devices." Does that mean that of all our devices -- phones, Chromecast, computers, ipads, Google Nests (10 devices in all) -- only 4 at a time will be able to connect to WiFi? If so, I'll go back to old Videotron!

    No..  it's just there to give some sort of idea.