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Is bridge mode really passthru?
I just switched from regular modem from videotron to Helix. I have put helix in bridge mode. Since then, I am not able to connect to my FTP server at home. When connecting the helix portal via the we...
Hellohugoleveille,
Yes, Helix bridge mode is passthru, but it disables routing features like firewall and port forwarding. You must configure these on your own router. To restore FTP access, ensure port 21 is forwarded correctly and your router’s firewall allows external connections. hha exchange
Best Regards,
Shana Brush
