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How to login to helix fi gateway?
Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success
Hi Rezosh,
To log into your Helix Fi gateway at http://10.0.0.1, try the following:
- Username: admin
- Password:
- Check the label under your gateway — look for the field labeled “Password”
- OR enter the password you previously configured
- OR, if the gateway was recently reset, try using: password
Let us know if that works or if you need help locating the label or resetting the device!Samuel
Community Manager
JohnCameron94 I haven't had a problem like this in my last setups. You could try to test access to 10.0.0.1 with another browser or even in private browsing mode to see if there is an improvement. Otherwise, I suggest you try to power cycle the Helix gateway and as a last resort, a factory reset if all else fails.
