Discussion de forum
Résolu
How many devices Helix Internet allows connected at the same time?
Hi community, I've been looking for this info in Videotron pages without success, I wonder if you can help me. I have been thinking about switching to Helix Internet, but we are a big family, how...
Hi Lindsay,
At this moment, returns can be done in store only if it's after having a service ended, and only if after the 1st of July. If it's for defective devices, returns will continue being done by shipping for the moment.Thank you!
Good day,
I was able to log in to the Helix Gateway with the default username password combination ("admin" & "password") when I am prompt to change the default password I do so and it times out. Has anyone experienced this?
Hello,
We would suggest you to contact our tech support concerning this situation. They will be able to check this with you, you can reach them by phone or chat at the following adress: « http://bit.ly/FB_Contact_Us »
Thanks,
Thank you for highlighting this
