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How to login to helix fi gateway?
Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success
Hi Rezosh,
To log into your Helix Fi gateway at http://10.0.0.1, try the following:
- Username: admin
- Password:
- Check the label under your gateway — look for the field labeled “Password”
- OR enter the password you previously configured
- OR, if the gateway was recently reset, try using: password
Let us know if that works or if you need help locating the label or resetting the device!Samuel
Community Manager
Good day,
I was able to log in to the Helix Gateway with the default username password combination ("admin" & "password") when I am prompt to change the default password I do so and it times out. Has anyone experienced this?
Hello,
We would suggest you to contact our tech support concerning this situation. They will be able to check this with you, you can reach them by phone or chat at the following adress: « http://bit.ly/FB_Contact_Us »
Thanks,
