Discussion de forum
Rezosh
26-09-2019Initiate
How to login to helix fi gateway?
Hello I'm trying to figure out what the default password for the helix fi gateway is? I know the page is 10.0.0.1 but ive tried several logins with no success
- 29-10-2025
Hi Rezosh,
To log into your Helix Fi gateway at http://10.0.0.1, try the following:
- Username: admin
- Password:
- Check the label under your gateway — look for the field labeled “Password”
- OR enter the password you previously configured
- OR, if the gateway was recently reset, try using: password
Let us know if that works or if you need help locating the label or resetting the device!Samuel
Community Manager
golden2k
27-09-2019Disciple
To access the Helix Fi Gateway you need to download the android or iPhone app and you be able to access the WIFI settings for the helix Gateway...the old way don't work with Helix from the website..it's very easy in the app you can change password and set up all your devices etc...
- Glutier16-10-2019OfficerUnfortunately, unless I miss something, it's impossible to change advanced settings like DNS servers and stuff like that using the app.
I would like to be able at least to turn off the Wi-Fi so I can use my own router.- MayaP22-10-2019Admiral
Hi! You can absolutely use your own router. All those settings can be changed directly from the http://10.0.0.1 page (including turning off WiFi and enabling bridge mode). The HelixFi app doesn't have that kind of settings.
- hip2b205-11-2019Initiate
If I connect my own router to will the Pod's still work?