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Avatar de ftgmail
ftgmail
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03-18-2020
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Does Helix support VPN

I am very interested in subscribing to Helix. However, i am required to install my company VPN on my router, regarding my various corporate electronic devices. With my former provider, this was not a...
  • Avatar de CedrikS
    CedrikS
    05-14-2020

    In that case, here is what you could do:

     

    1- Connect yourself to your HelixFi mobile application.

    2- Click on the Network tab.

    3- On top of the app, click on the pen

    4- You should be able to put a checkmark in Use different names and passwords for 2.4 and 5 GHz WiFi.

    5- Name each network differently and put a password too. Do not forget to Apply Changes.

    6- You should be able to connect manually to the network of your choice and see if everything is more stable.

     

    Have a good day!