01-10-2022 09:19 PM
Solved! Go to Solution.
03-10-2022 01:33 PM
Good afternoon rithenium. Whether you have Illico or Helix, you need to change your input with your TV remote and not the Videotron remote.
If that still doesn't work, please join our technical department through Facebook or Twitter. Note that you can also join them by chat or by phone over here: http://bit.ly/FB_Contact_Us
Have a good day!