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Handshake problem?
Hoping you folks can figure out this annoying problem. Brand new Samsung QLED TV (Q90A) connected directly to the Illico Samsung 4K PVR via HDMI (I've switched 3 cables, problem persists) This does...
Not sure why the image does not appear in my post but the message shown even though there is no picture or sound is:
3840x2160 / 60p
UHD
Hi! That does sound like an HDCP handshake issue. We invite you to jot down the TV's complete model number and get in touch with technical support either by phone, by chat, or by private message on Facebook Messenger/Twitter. If there's a compatibility issue, we'll be able to escalate to the appropriate people to get this resolved ASAP.
Thank you!
